Emergency Patient Care Tech - Telehealth Support

Jefferson Health Plans; Gloucester (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Jefferson Health Plans is seeking a Patient Care Technician to perform designated direct and indirect patient care activities under the supervision of licensed clinical team members. The role may involve telehealth support and collaboration across clinical departments at the patient’s site.

Responsibilities include patient rounds, assisting with devices and software used for virtual care, and maintaining a safe clinical environment. Requires a high school diploma and basic medical knowledge.

Qualifications

• Knowledge of medical terminology and patient care needs.
• Ability to work within an interprofessional team.
• Effective communication with patients, families and staff.
• Maintains safe patient care environments.
• Familiarity with telehealth technology.

Responsibilities

• Communicates with the interprofessional team, patient, family and care partners.
• Performs direct and indirect patient care under supervision.
• Promotes and maintains a safe patient care environment.
• Maintains supplies and equipment for unit operations.
• Conducts patient rounds and responds to call lights promptly.
• May serve as a virtual safety associate as needed.
• Assists with telehealth exams and related technology under provider direction.

Skills

Medical terminology

Interprofessional teamwork

Communication skills

Safety awareness

Clinical care basics

Education

High School Diploma/GED

Tools

Epic

Vidyo

Job description

Jefferson Health Plans is seeking a Patient Care Technician to perform designated direct and indirect patient care activities under the supervision of licensed clinical team members. The role may involve telehealth support and collaboration across clinical departments at the patient’s site.

Responsibilities include patient rounds, assisting with devices and software used for virtual care, and maintaining a safe clinical environment. Requires a high school diploma and basic medical knowledge.