Compassionate Patient Care Tech – Telehealth Support

Jefferson Health; Philadelphia (Philadelphia County); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Jefferson Health is seeking a Patient Care Technician to provide direct and indirect patient care under the supervision of licensed clinical team members. The role includes support for telehealth encounters and collaboration with all clinical departments to address diverse patient needs.

The position requires a High School Diploma or GED, knowledge of medical terminology, and ability to follow delegated tasks. Physical demands include lifting and standing for long periods.

Qualifications

• High School Diploma or GED required.
• Knowledge of medical terminology and patient care within an interprofessional team.
• Ability to perform delegated tasks within scope of role.
• Familiarity with telehealth tools and software such as Epic and Vidyo.

Responsibilities

• Communicates with interprofessional team, patient, family and care partners.
• Performs direct and indirect patient care activities under supervision.
• Promotes a safe patient care environment.
• Maintains supplies and equipment for unit operations.
• Conducts patient rounds and responds to call lights promptly.
• May support virtual safety as needed; may assist with telehealth exams using peripheral devices.

Skills

Medical terminology

Interprofessional teamwork

Communication skills

Patient care

Clinical support

Epic

Vidyo

Education

High School Diploma/GED

LVHN inexperienced technical partner course

Tools

Epic

Vidyo

Electronic stethoscope

Job description

Jefferson Health is seeking a Patient Care Technician to provide direct and indirect patient care under the supervision of licensed clinical team members. The role includes support for telehealth encounters and collaboration with all clinical departments to address diverse patient needs.

The position requires a High School Diploma or GED, knowledge of medical terminology, and ability to follow delegated tasks. Physical demands include lifting and standing for long periods.