Emergency Medical Technician, Public Safety (Part-time, Relief)

Oakland Zoo; Oakland (CA); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Employee Assistance Program

Paid Sick Time

403b Retirement Plan

Discounted Zoo Membership

Job summary

Oakland Zoo seeks a part-time EMT to respond to radio calls, provide basic first aid, and support guest safety and security. The role emphasizes superior customer service while protecting Zoo assets. The position is a relief/temporary assignment through the stated end date.

Required CA EMT certification, 1+ year experience with the public, and a valid driver license. Weekend/holiday availability is expected. The Zoo offers a benefits package for part-time staff.

Qualifications

• Minimum 1 year of relevant experience, including experience working with the public.
• State of California EMT Certification required.
• High School Diploma or GED required.
• Valid driver's license with good DMV record.
• Able to read, write, and communicate in English clearly.

Responsibilities

• Responds to radio calls and assesses on-view injury/illness situations.
• Provides basic first aid/life support as needed.
• Maintains safety supplies and first aid/disaster kits.
• Assists in Emergency Preparedness planning.
• Conducts weekly safety tours and documents hazards.
• Writes Accident/Incident/Hazard reports and other required documentation.
• Performs patrols for security, safety, and parking operations as needed.
• Responds to security calls and may remove individuals from Zoo property.
• Supports alarm systems and address violations in designated areas.
• Assists with internal investigations and revenue escorts.

Skills

Communication

Customer service

Problem solving

Reading & writing English

Reliability

Professionalism

Education

State EMT Certification (CA)

High School Diploma or GED

Valid Driver's License

Job description

Description

Note: This is a part-time, relief position. It is expected to end on September 30 2027, with potential to extend depending on the needs of the organization.

Pay rate: To maintain internal equity, we have identified the pay rate for this position at the Oakland Zoo as $24.28 per hour, in alignment with Oakland Zoo's compensation philosophy. An offer at this pay rate will be our best and final compensation offer.

Position Summary

The Emergency Medical Technician (EMT) is an essential member of Oakland Zoo's team, responding to radio calls and providing basic first aid/life support as needed. They support everyone in having the most positive and enjoyable experience possible by providing superior customer service to Zoo guests, staff, vendors and members of the public.

Essential Job Duties

General Safety, Security and Operations Support

• Responds to radio calls and provides assessment of on-view situations associated with injury or illness.


• Provides basic first aid/life support as needed while determining whether advanced life support is necessary


• Maintains supplies in Facility First Aid and Disaster Kits and monitors Fire Extinguisher readiness, certification, and placement.


• Assists in developing Emergency Preparedness Plans.


• Performs weekly tours of the Zoo/Park to document safety hazards.


• Initiates and writes Accident/Incident/Hazard Reports and various other documentation required to protect Zoo assets and liability.


• Conducts vehicle and foot patrols relative to opening and locking gates, Robbery Prevention, Public Safety, and Building Security.


• Responds to security calls, up to and including the removal of individuals from Zoo property.


• Supports parking operations as needed.


• Sets and responds to alarms and address violations in picnic and/or party areas.


• Assists with Internal Investigations.


• Performs Revenue Escorts.


• Monitors and reports Zoo and Employee vehicle excessive speed violations and improper or careless use of Zoo Equipment.

Administrative Support

• Answers office phone calls regarding public safety and Lost and Found items


• Assists with Lost and Found organization and documentation


• Performs other related duties as required and assigned.

Supervisory Responsibilities:

None

Who you are:

• Minimum 1 year of relevant experience, including experience working with the public


• At least 18 years old


• Possesses a State of California EMT Certification


• High School Graduate or G.E.D


• Possess a valid Driver's License and maintain a good DMV Driving Record (that satisfies the Zoo's Insurance Carrier)


• Able to problem solve and effectively read, write, and take directions in English.


• Reliable, dependable, honest, courteous, and professional while ensuring confidentiality when necessary


• Available to work weekends and holidays unless otherwise authorized.

Bonus if you have:

• A current State of California Security Guard Card or be willing to get one with the assistance of the Oakland Zoo.

Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• Work in indoor and outdoor environments in various weather conditions, including inclement outdoor weather conditions such as heat, cold, wind and rain.

Physical Considerations - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Able to bend and twist, lift 25 lbs., stand, kneel, sit, walk, bend, stoop and speak regularly and for long periods of time (up to 8 hour shifts or more)

Knowledge/Skills/Qualities - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.

• Communication - communicates respectfully and effectively with stakeholders across identities


• Inclusive Culture - fosters a culture of mutual respect, transparency, collaboration and belonging which allows all employees to feel appreciated, included, and valued.


• Passion - wholeheartedly believes in, represents, and models Oakland Zoo's mission and PRIDE values at all times


• Wildlife Aware - understands mission to support the conservation and welfare of animals at The Zoo, locally and globally. This is demonstrated by a willingness/passion to reflect this mission in all actions and to continue to learn how to take action for wildlife


• Sustainability - oriented toward the mission and values of the Oakland Zoo and able to put those into practice by finding creative and resourceful ways to develop sustainable practices within your role and department

Benefits

Oakland Zoo offers part-time and seasonal employees a valuable benefits package, including an Employee Assistance Program, paid Sick Time, optional 403b retirement plan, and discounted Zoo Membership options. They also have access to various perks, discounts, and programs to enhance their overall experience.