Emergency Medical Services (EMS) Officer

City-of-Concord,-Nh; Concord (NH); On-site; USD 54,000 - 73,000; Full time

Job summary

City of Concord, NH is seeking a leadership role to oversee the department's EMS program and related training initiatives. The position involves ensuring compliance with state/national EMS requirements, budget support, and coordination with city policies.

Responsibilities include directing EMS training curricula, maintaining certifications, and acting as UCDC and Privacy & Compliance Officer, while supervising staff and coordinating department resources.

Qualifications

• Bachelor's degree in Education, Fire Science, Public Administration, Emergency Medicine, or Management with 5 years EMS/fire experience.
• Licenses: NH Firefighter II, Hazardous Materials - Operations, NH Driver's License, Hazardous Materials Decontamination, Paramedic, NH EMS Providers License.
• Basic knowledge of budgeting, records management, and modern EMS/firefighting techniques.

Responsibilities

• Provide oversight for the department EMS program.
• Develop and evaluate EMS training courses and curriculum to meet state/national requirements.
• Assist in budget preparation and procurement; manage records of EMS training.
• Supervise department personnel and evaluate performance.
• Liaise with New Hampshire Fire Standards and Training and Medical Control Boards.
• Serve as Unit Controlled Drug Coordinator (UCDC) and Privacy & Compliance Officer.
• Plan, coordinate, and monitor departmental resources and training activities.

Skills

EMS knowledge

Records management

Budgeting basics

Firefighting techniques

Public speaking

Education

Bachelor's degree + 5 years EMS/fire

Tools

Computers

Digital media equipment

AV equipment

Phones

Radios

EMS equipment

Department apparatus

EMS tools

Job description

DEPARTMENT: Fire Department

TYPICAL WORK SHIFT/SCHEDULE: Days, Monday thru Friday

SALARY RANGE: $39.51 - $53.17 Hourly DOQ

Job Summary

Responsible for providing oversight for the department EMS program.

Provides oversight for the department Emergency Medical Services program.

Carries out job responsibility in accordance with city policies, procedures, and applicable laws, including training in job skills, evaluating performance, resolving problems, and planning, assigning, and directing work.

Confers with superiors to keep them informed on key issues and progress toward objectives and to gain their support and approval; makes recommendations to assist management in making needed improvements.

Assists in budget preparation, purchasing, and various administrative functions.

May instruct department employees in all aspects of departmental services.

Develops, instructs, and evaluates EMS related training courses and curriculum that meet state and national certification requirements; addresses special or operational needs of the department.

Ensures the maintenance of all EMS training records; ensures that all members' necessary EMS related certifications are current.

Maintains records and completes reports on training activities.

Act as liaison with New Hampshire Fire Standards and Training, New Hampshire Medical Control Board, New Hampshire Emergency Medical and Trauma Control Board, and other pertinent training organizations.

Serve as the Unit Controlled Drug Coordinator (UCDC)

Serve as Department Privacy & Compliance Officer.

May serve as designated safety officer for the department, including emergency scenes.

May analyze and recommend policies and procedures.

Supervises and directs the work of uniformed and civilian fire department personnel; may write, review, or approve performance evaluations; approves or denies training requests; monitors performance through direct observation or reports of activities.

Interacts with citizens in order to respond to inquiries and complaints and to establish rapport and trust.

Confers with the Deputy Fire Chief(s) on key issues.

Plans, allocates, coordinates, and monitors departmental resources to ensure efficient and economical operations.

Responds to and may assist at Fire, Rescue or Hazardous Materials emergencies.

Interacts with the Mutual Aid Community.

Conducts workshops, conferences, and other training sessions.

Identifies appropriate training resources; maintains current knowledge of contemporary training technologies.

May serve as a member of the department safety committee.

May serve as a member of the city joint loss committee.

May investigate complaints against department members and recommends appropriate disciplinary actions as needed.

Performs other related duties as assigned.

MINIMUM QUALIFICATIONS REQUIRED

Education and Experience

Bachelor's degree in Education, Fire Science, Public Administration, Emergency Medicine, or Management and, five years of experience in the area of EMS, fire suppression and extinguishment or, any combination of education, training and experience which provides the required knowledge, skills and abilities required for the job.

Licenses and Certifications

• New Hampshire Firefighter II
• Hazardous Materials - Operations
• Valid New Hampshire Driver's License
• Hazardous Materials Decontamination
• Paramedic
• Fire Officer II (desirable)
• New Hampshire EMS Providers License
• Fire and Emergency Services Instructor I (desirable)

MATERIAL AND EQUIPMENT USED

• Computers
• Digital Media Equipment
• AV Equipment
• Phones
• Cell Phones
• Radios
• Emergency Medical Equipment
• Department Apparatus
• Firefighting, EMS, Technical Rescue, and Hazardous Materials Tools

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of

• Techniques of fire safety and prevention, including inspection methods, construction and occupancy of buildings, fire hazards, and methods of eliminating hazardous conditions.
• Record keeping, report preparation, filing methods, and records management techniques.
• Basic budgetary principles and practices.
• Principles and practices of modern EMS/Firefighting techniques and equipment.
• Standard business arithmetic, including percentages and decimals.

Skill in

• Understanding and following departmental policies, rules, and instructions.
• Understanding and carrying out oral and written instructions and giving close attention to detail and accuracy.
• Reading and interpreting documents such as building plans, safety rules, operation and maintenance instructions, and procedure manuals.
• Enforcing laws and regulations firmly and impartially.
• Speaking effectively before groups of employees and public groups and responding to questions.
• Writing reports, correspondence, and procedure manuals.
• Using tact, discretion, initiative, and independent judgment within established guidelines.
• Communicating clearly and effectively.
• Researching, compiling, and summarizing a variety of informational and statistical data and materials.
• Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction.
• Planning, organizing, assigning, directing, reviewing, and evaluating the work of others.
• Motivating staff and providing for their training and professional development.
• Safely operating emergency vehicles and their equipment, especially under stressful and/or dangerous conditions.
• Analyzing emergency and routine situations efficiently and accurately in order to objectively stabilize situations and to determine best courses of action.

Mental and Physical Abilities to

• Understand and follow departmental policies, rules, and instructions.
• Analyze situations and to take effective courses of action.
• Understand and carry out oral and written instructions, giving close attention to detail and accuracy.
• Solve practical problems and deal with a variety of discrete variables in situations where only limited standardization exists.
• Remain calm, maintain control, and make logical decisions in applying firefighting principles while directing emergency situations.
• While performing the essential functions of this job, the employee is frequently required to stand, walk, sit, reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl, talk, hear, smell, and use hands to finger, handle, or feel. The employee is occasionally required to lift and/or move in excess of 100 pounds.
• The employee is required to use distance vision, color vision, and depth perception to accomplish job responsibilities.

Working Conditions

• While performing the essential functions of this position, the employee is frequently exposed to flames, smoke, extreme hot or cold conditions, work near moving mechanical parts, work in high precarious places, hazardous materials, risk of electrical shock, highly contagious and/or infectious diseases through close contact with patients and/or contaminated body fluids, and violent and uncontrollable individuals.
• Working time may require irregular hours and flexible schedules.
• Incumbent's working conditions are typically quiet, but may become very loud responding to emergency calls and at the scene of a fire or other emergency.

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.