Emergency Medical Dispatcher — Urgent Care Coordination

Emergency Telecommunicator Services; Washington (District of Columbia); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher for Bolling Afb, DC. You will receive calls involving illness, injury, and other emergencies, confirm locations and access details, and determine response priorities using approved protocols.

The role involves coordinating ambulance resources, providing protocol-based instructions, relaying information to responders, and documenting call processing while contributing to quality-review activities.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Current Emergency Medical Dispatcher certification may be required; CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; verify vacancy details.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher for Bolling Afb, DC. You will receive calls involving illness, injury, and other emergencies, confirm locations and access details, and determine response priorities using approved protocols.

The role involves coordinating ambulance resources, providing protocol-based instructions, relaying information to responders, and documenting call processing while contributing to quality-review activities.