Emergency Medical Dispatcher/UKHC

University of Kentucky; Lexington (KY); On-site; USD 42,000 - 64,000; Full time

Job summary

The emergency medical dispatcher position at the University of Kentucky supports the university's emergency services by managing both emergency and non-emergency calls, dispatching ambulances, scheduling transports, and coordinating helicopter landings at the medical center. You will relay critical information to hospital teams and assist in EMS operations.

Ideal candidates have basic medical terminology knowledge, computer proficiency, and at least 1 year of Public Safety/911 dispatch

Qualifications

• Two years of related experience highly preferred; experience in air traffic control operations and within a large healthcare organization preferred; at least 1 year of Public Safety/911 dispatch experience and/or dispatch certification preferred.

Responsibilities

• The emergency medical dispatcher will serve within UK emergency services’ dispatch.
• The dispatcher will be responsible for managing and directing emergency and non-emergency calls, dispatching UK ambulances, scheduling ambulance transports, and assisting in air traffic control for helicopters landing at the UK medical center.
• They will also be responsible for call intake for all incoming EMS units and relaying pertinent information to the appropriate party within the hospital.

Skills

Public Safety Dispatch

Medical terminology

Computer skills

Job description

Required License/Registration/Certification

Dispatching certification from The Association of Public-Safety Communications Officials ( APCO ) International within a year of hire.

Physical Requirements

This position requires regularly sitting at a computer workstation for extended periods of time and performing tasks with repetitive motions (such as typing); lifting, pushing, and/or pulling objects weighing up to 10 pounds; standing or walking with objects weighing up to 10 pounds.

Shift

Must be able to work three, 12-hour shifts per week; will also be required to work some weekend and holidays.

Job Summary

The emergency medical dispatcher will serve within UK emergency services’ dispatch. The dispatcher will be responsible for managing and directing emergency and non-emergency calls, dispatching UK ambulances, scheduling ambulance transports, and assisting in air traffic control for helicopters landing at the UK medical center. They will also be responsible for call intake for all incoming EMS units and relaying pertinent information to the appropriate party within the hospital.

Skills / Knowledge / Abilities

Basic medical terminology and computer skills.

Does this position have supervisory responsibilities?

Does this position have supervisory responsibilities? No

Preferred Education/Experience

Two years of related experience highly preferred; experience in air traffic control operations and within a large healthcare organization preferred; at least 1 year of Public Safety/911 dispatch experience and/or dispatch certification preferred.

Deadline to Apply

Deadline to Apply 11/22/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * This position requires you to obtain a dispatching certification from The Association of Public-Safety Communications Officials (APCO) International within a year of hire. Are you aware of this requirement?
  • Yes
  • No