Emergency Medical Dispatcher — Life-Saving Communications Lead

Emergency Telecommunicator Services; Englewood (KS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks dedicated Emergency Medical Dispatchers in Englewood, KS to handle urgent medical calls, verify details, and coordinate ambulance resources. You will apply approved dispatch protocols and relay critical information to responders, ensuring patient safety and efficient response.

Ideal candidates bring a high school diploma, CPR training, and the ability to work in a fast-paced environment with attention to accuracy and calm communication under pressure.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about the patients condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Active listening

Multitasking

Decision making

Education

High School Diploma

Job description

Emergency Telecommunicator Services seeks dedicated Emergency Medical Dispatchers in Englewood, KS to handle urgent medical calls, verify details, and coordinate ambulance resources. You will apply approved dispatch protocols and relay critical information to responders, ensuring patient safety and efficient response.

Ideal candidates bring a high school diploma, CPR training, and the ability to work in a fast-paced environment with attention to accuracy and calm communication under pressure.