Emergency Medical Dispatcher — Life-Saving Call Center

911 Emergency Communications; Rochelle Park (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Rochelle Park, NJ seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, and coordinate responders under established dispatch protocols.

Employees may work overnight shifts, weekends, and holidays, with overtime as required. Training and certification requirements vary by agency, with potential sponsorship for programs and certification prior to appointment.

Qualifications

• High school diploma or equivalent commonly required.
• Emergency Medical Dispatcher certification before appointment may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Rochelle Park, NJ seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, and coordinate responders under established dispatch protocols.

Employees may work overnight shifts, weekends, and holidays, with overtime as required. Training and certification requirements vary by agency, with potential sponsorship for programs and certification prior to appointment.