Emergency Medical Dispatcher — Fast-Paced Life-Saving Calls

County Emergency Communications; Williamstown (NJ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications seeks an Emergency Medical Dispatcher to process medical emergency calls at the Monroe Township location in New Jersey. You will verify locations, ask essential questions, assign priorities, and coordinate ambulance resources using approved protocols.

The role emphasizes accurate documentation and adherence to medical dispatch oversight. Requirements include a high school diploma or GED, CPR certification, and Emergency Medical Dispatcher certification where

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Current Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to determine priority.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Call handling

Prioritization

Documentation

Education

High School Diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications seeks an Emergency Medical Dispatcher to process medical emergency calls at the Monroe Township location in New Jersey. You will verify locations, ask essential questions, assign priorities, and coordinate ambulance resources using approved protocols.

The role emphasizes accurate documentation and adherence to medical dispatch oversight. Requirements include a high school diploma or GED, CPR certification, and Emergency Medical Dispatcher certification where