Emergency Medical Dispatcher: Fast-Paced 911 Ops

911 Emergency Communications; Seneca (KS); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Seneca, KS is hiring Emergency Medical Dispatchers to support urgent medical assistance. You will gather patient and incident details, establish response priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include handling calls, verifying locations, and delivering protocol-based guidance while maintaining compliance with medical oversight and QA procedures. Training and certification opportunities may be available.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications in Seneca, KS is hiring Emergency Medical Dispatchers to support urgent medical assistance. You will gather patient and incident details, establish response priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include handling calls, verifying locations, and delivering protocol-based guidance while maintaining compliance with medical oversight and QA procedures. Training and certification opportunities may be available.