Emergency Medical Dispatcher — 24/7 Critical Support

911 Emergency Communications; Washington (IN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Salem, IN, seeks Emergency Medical Dispatchers to handle urgent medical calls, collect patient data, and prioritize responses according to dispatch protocols. Training and certification programs may be sponsored by the employer, with opportunities to coordinate ambulance resources and provide life-saving instructions.

Ideal applicants have a high school diploma or equivalent, CPR certification, and may pursue Emergency Medical Dispatcher accreditation.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Salem, IN, seeks Emergency Medical Dispatchers to handle urgent medical calls, collect patient data, and prioritize responses according to dispatch protocols. Training and certification programs may be sponsored by the employer, with opportunities to coordinate ambulance resources and provide life-saving instructions.

Ideal applicants have a high school diploma or equivalent, CPR certification, and may pursue Emergency Medical Dispatcher accreditation.