Emergency Medical Dispatcher

County Emergency Communications; Woodstock (CT); Presencial; USD 42 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Resumo da oferta

County Emergency Communications in Woodstock, CT is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. This role involves gathering patient data, prioritizing dispatches, and following established medical dispatch protocols to support responders in a fast-paced environment.

Qualified candidates may require CPR certification and dispatcher credentials. The position may include overnight or irregular hours depending on the department’s needs and

Qualificações

• High school diploma or recognized equivalent required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy details.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the approved system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Conhecimentos

Call handling

Communication

Prioritization

Crisis management

Formação académica

High school diploma or equivalent

Ferramentas

Emergency dispatch protocols

Descrição da oferta de emprego

Emergency Medical Dispatcher Opportunities in Woodstock

Emergency Medical Dispatchers help people requesting urgent medical assistance. Using an agency-approved system, they gather patient and incident information, establish response priorities, and support the coordination of emergency medical resources.

Depending on training, certification, and assignment, dispatchers may also provide approved instructions before responders arrive. These instructions must follow the employer’s medical dispatch protocols and oversight requirements.

Position Details

• Duty Location: {airport_name}, Woodstock, CT
• Employer: The hiring EMS provider or communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Emergency medical communications may operate continuously. Employees may be assigned overnight shifts, weekends, holidays, rotating schedules, and required overtime.

What You May Do

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

General Conditions of Employment

• Meet the employer’s age and employment eligibility requirements
• Complete required background screening and employment assessments
• Pass additional evaluations when specified by the hiring agency
• Obtain and maintain required medical dispatch and CPR certifications
• Follow approved protocols, medical oversight, and quality-assurance procedures
• Protect confidential patient and incident information

Work Environment and Physical Requirements

This role generally involves extended console work, headset use, and simultaneous listening and data entry. Calls may concern serious illness, childbirth, injury, or death. Essential functions and accommodation procedures are established by the employer.

Benefits

• Eligible employees may receive insurance coverage
• Eligible employees may receive retirement benefits
• Eligible employees may receive paid leave
• Eligible employees may receive employee-assistance services
• Eligible employees may receive continuing education
• Certification support
• Shift premiums
• Other benefits depend on the organization and appointment terms