Emergency Management Program Manager

Austin, Texas; Austin, Northern (TX, KY); Hybrid; USD 80,000 - 102,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement plan

Paid leave

Job summary

The Emergency Management Program Manager at the City of Austin leads department-wide preparedness, response, and recovery efforts for flood, erosion, and water quality incidents. You will develop plans, coordinate with partners, and ensure regulatory compliance to protect residents and infrastructure.

You will oversee staff training, readiness, and program performance while advancing long-term strategic objectives and budget planning.

Qualifications

• Bachelor’s degree in Public Administration, Business Management, Emergency Management or related field plus five years in emergency management or planning, including two years in a supervisory role.
• Master’s degree may substitute for two years of experience.
• CEM or TEM certification, or ability to obtain within two years of employment.

Responsibilities

• Lead and coordinate department-wide preparedness, response, and recovery activities for floods, erosion, and water quality emergencies.
• Develop and maintain emergency plans and strengthen collaboration with internal and regional partners.
• Ensure regulatory compliance and support staff training and readiness.
• Enhance capacity to protect residents, infrastructure, and natural resources during critical events.
• Manage driving requirements, assessments, and essential status responsibilities as needed.

Skills

Strategic planning

Budgeting

Oral and written communication

Leadership

Public administration

Education

Bachelor's degree in Public Administration/Business Management/Emergency Management

Master's degree in Government/Management/Emergency Management (substitution for 2 years)

Tools

Incident Command System (ICS)

HSEM coordination tools

Job description

* Oversees, directs, and leads multiple emergency management programs and develops program goals, objectives, resource requirements, and short- and long-term strategic planning with a focus on response activities and plans needed to provide continuity of services.* Establishes policies, procedures, and systems to plan and prepare for all-hazard response and recovery activities for emergencies.* Develops, implements, and monitors the Incident Command System and Emergency Response Plans, as required by and in consideration of Federal, State, and Local regulations and requirements.* Serves as the department representative and coordinates with and through Homeland Security and Emergency Management (HSEM) on interactions with Texas Department of Emergency Management (TDEM), and other agencies pertaining to overall emergency management activities.* Coordinates and collaborates with multiple stakeholders on interdepartmental and interagency issues, projects, and protocols.* Develops, implements, and conducts training programs, seminars, and disaster exercises with a focus on system emergency events including natural hazards, operational risks, and malicious acts.* Establishes community outreach programs and coordinates with community leaders on emergency management initiatives, preparedness activities, and incident responses.* Coordinates post-emergency after-action reviews and makes recommendations for corrective action.* Provides situational awareness of emergency management activities and makes presentations to leadership.* Oversees emergency and incident notification and communication systems, formal after-action and corrective action plans and recommendation tracking, and emergency management and situational awareness systems.* Ensures operational readiness and program effectiveness by monitoring and evaluating program performance measures and implementing improvement strategies. Ensures operational readiness of various communication systems.* Prepares and administers the annual budget and associated financial reports and identifies budgetary needs.* Knowledge of industry and City practices, policies, procedures, and trends.* Knowledge of regulatory processes and rules impacting the City.* Knowledge and understanding of facilities and critical infrastructure operations* Knowledge of supervisory and managerial techniques and principles, and ability to coach and develop staff.* Knowledge of the Incident Command System and emergency response planning.* Knowledge of Federal, State, and Local laws and ordinances related to emergency response.* Skill in strategic planning and budgeting.* Skill in oral and written communication, and in delivering presentations to a group.* Skill in planning, coordinating, and implementing programs and activities.* Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.* Skill in handling multiple tasks and prioritizing.* Skill in handling extremely intense and chaotic emergency situations, conflict, and uncertainty.* Skill in facilitating cooperative group decision making among diverse organizations and individuals serving on planning committees.* Ability to work with frequent interruptions and changes in priorities.* Ability to quickly recognize and analyze irregular events.* Ability to establish and maintain good working relationships with other City employees, City management, policymakers, and the public.* Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.* Ability to understand and explain complex issues to stakeholders and to establish and maintain effective communication and working relationships with City employees, community leaders, and the public.* Graduation with Bachelor's degree from an accredited college or university with major course work in Public Administration, Business Management, Emergency Management, Homeland Security, or a related field, plus five (5) years of experience in emergency management or planning, including two (2) years of experience which were in a supervisory or management capacity.* Experience in Homeland Security/Emergency Management may substitute for education up to a maximum of four (4) years.* Graduation with a Master's degree from an accredited college or university in a Government, Management, or Emergency Management may substitute for two (2) years of the required experience.* Valid Class \"C\" Texas Driver License.* Certified Emergency Manager (CEM) by the International Association of Emergency Managers (IAEM) or Certified Texas Emergency Manager (TEM) by the Texas Division of Emergency Management (TDEM); or the ability to acquire certification within two (2) years of employment.* Strong problem-solving, decision making, and organization skills with the ability to prioritize tasks in an environment with frequent interruptions and under intense pressure* Successful completion of National Incident Management System training (IS-100, IS-200, IS-700, IS-800)* Experience facilitating multi-agency meetings, workshops and trainings for all levels* Senior level leadership experience including experience providing oversight during emergencies* Strategic planning experience; experience establishing short, medium, and long-term work plans/tasks to meet operational & strategic objectives**POSITION OVERVIEW:**The Emergency Management Program Manager will lead and coordinate department-wide preparedness, response, and recovery activities for flood, erosion, and water quality emergencies. This position is responsible for developing and maintaining emergency plans, strengthening collaboration with internal and regional partners, ensuring regulatory compliance, supporting staff training and readiness, and enhancing the department's capacity to protect residents, infrastructure, and natural resources during critical events.**LOCATION:**505 Barton Springs Road,Austin, Texas 78704**SALARY RANGE:**Min: $80,490.00 - Mid $102,200.00, depending on qualifications and experience.**DAYS AND HOURS:**8:00 a.m. to 5:00 p.m.Monday - Friday with the ability for a 50% telework schedule within a two-week period after initial training period. Exceptions may apply subject to the business needs of the department.**ASSESSMENTS:**The candidate selected to interview is subject to pre-employment screening assessments to evaluate skill levels and competencies required for this position.**EDUCATION:**Education verification will be conducted on the top candidate.**ESSENTIAL STATUS:**This position has been designated as an Essential Employee position. In the event of a city-designated extraordinary situation or emergency condition, essential employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees, as well as ensure the continuity of essential operations. Essential Employees may be called back in during such events, required to modify their schedule, assigned to a City-designated work site, or retained on-site to assist with operations and recovery.**DRIVING REQUIREMENTS:**This position requires a valid Class C Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City's Driver Record Evaluation Standards.**CRIMINAL BACKGROUND INVESTIGATION:**Job Offer is contingent on passing a Criminal Background Investigation.**BENEFITS:**Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement