Emergency Liaison LVT/VA

Upstate-Veterinary-Specialties-1; Town of Colonie (NY); Presencial; USD 30.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully paid Medical, Dental & Long-Term

Disability Insurance

Retirement Plan with Company Match

Generous PTO

Pet Insurance Stipend

Uniform Allowance & Employee Events

Descripción de la vacante

Upstate Veterinary Specialties is seeking an experienced Licensed Vet Tech or Veterinary Assistant for our Emergency Liaison role in the fast-paced Emergency Department. The position covers overnight hours with Wednesday-Friday and every other Saturday, 5:45pm-6:15am, located in Town of Colonie, NY.

Requirements include 2+ years of veterinary experience, an Associate’s degree in Veterinary Technology preferred, and strong communication and multitasking abilities to support patients, clients, and

Formación

• Minimum of 2+ years veterinary experience (technician or assistant).
• Associate’s degree in Veterinary Technology preferred.
• Strong communication, time management, and organizational skills.
• Ability to multitask in a fast-paced emergency environment.

Responsabilidades

• Present treatment estimates after doctor consultations.
• Explain estimate ranges, obtain consents, and discuss medical risks.
• Maintain and update hospital and outpatient charges daily.
• Provide client updates on patient status and invoices.
• Coordinate consultations, diagnostics, and interdepartmental communication.
• Facilitate patient discharges and assist with visitations.
• Serve as a liaison between the front desk and Emergency team.
• Assist with treatments and task lists as needed.
• Manage the emergency message center.
• Ensure prescriptions are filled and refilled promptly.
• Maintain internal tracking tools (including Mirro board updates).
• Prepare patients for discharge and assist with rounds.
• Support clients through the euthanasia process with compassion and professionalism.

Conocimientos

Communication

Time management

Organizational skills

Multitasking

Interpersonal skills

Client service

Attention to detail

Team oriented

Calm under pressure

Educación

Associate’s degree in Veterinary Technology

Herramientas

Mirro board

Descripción del empleo

Upstate Veterinary Specialties is hiring an experienced Licensed Vet Tech or Veterinary Assistant for our Emergency Liaison position within our fast paced Emergency Department.This role serves as the critical connection between patients, clients, and the medical team, ensuring clear communication and compassionate support during urgent and lifesaving moments.Schedule (Overnight):Wednesday-Friday, & every other Saturday. 5:45pm-6:15amWhat We’re Looking For:Experience & EducationRequired: Minimum of 2+ years veterinary experience (technician or assistant)Associate’s degree in Veterinary Technology (preferred)Skills & QualificationsStrong communication, time management, and organizational skillsAbility to multitask in a fast-paced emergency environmentSolid understanding of veterinary medicine and terminologyExcellent interpersonal and client service skillsAbility to handle sensitive conversations and client concerns professionallyHigh attention to detail and accuracyCompassionate, calm, and team-orientedWhat You’ll DoPresent treatment estimates following doctor consultationsExplain estimate ranges, obtain consents, and discuss medical risksMaintain and update hospital and outpatient charges dailyProvide client updates on patient status and invoicesCoordinate consultations, diagnostics, and interdepartmental communicationFacilitate patient discharges and assist with visitationsServe as a liaison between the front desk and Emergency teamAssist with treatments and task lists as neededManage the emergency message centerEnsure prescriptions are filled and refilled promptlyMaintain internal tracking tools (including Mirro board updates)Prepare patients for discharge and assist with roundsSupport clients through the euthanasia process with compassion and professionalismWhat We OfferWe support our team so they can thrive in demanding, rewarding roles.Fully paid Medical, Dental & Long-Term Disability InsuranceRetirement Plan with Company MatchGenerous PTO + Pet Insurance StipendUniform Allowance & Employee Appreciation EventsReady to Step Into a Critical Role?Join UVS and help bridge the gap between medical care and client communication when it matters most.Apply today and be part of something meaningful.Experience RequirementsTwo – four years of technician or veterinary assistant experience either at UVS or another veterinary hospital.Education:Associations degree in Veterinary Technology is preferred.Skills:Strong understanding of veterinary medicineMust possess strong interpersonal and communication skills; Excellent client service skillsAbility to address client conflict or disputesMust demonstrate an attention to detailAbility to multi-task while maintaining accuracyMust possess good time management skillsPersonal Requirements:Must adhere to and promote UVS Core Values: Dedication, Compassion and KnowledgeFlexible attitude and work habitsDemonstrate leadership capabilities, professionalism and the ability to encourage a positive work environmentWorking Conditions:May be exposed to unpleasant animal odors, noises and bodily fluids