Emergency Fire Dispatcher: Life-Saving Coordination

911 Emergency Communications; Akron (Lancaster County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Akron, PA seeks fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain contact with responding crews.

The role requires meticulous information handling, clear radio communication, and adherence to established response plans under supervision from authorized personnel. Work may involve night shifts and overtime during major incidents.

Qualifications

• A high school diploma or equivalent is commonly required.
• Comfort with computer systems, data entry, maps and radio communication.
• Fire dispatch certification or related coursework may be required for specific assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps

Computer literacy

Education

High school diploma

Job description

911 Emergency Communications in Akron, PA seeks fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain contact with responding crews.

The role requires meticulous information handling, clear radio communication, and adherence to established response plans under supervision from authorized personnel. Work may involve night shifts and overtime during major incidents.