Emergency Fire Dispatcher — Critical Incident Communicator

911 Emergency Communications; Murrieta (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

911 Emergency Communications in Murrieta, CA is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

This role requires organized information handling, clear radio communication, and the ability to follow established response plans. Shift work may include overnight, weekends, holidays, and overtime to cover major incidents.

Qualifications

• A high school diploma or equivalent is commonly required.
• Comfort with computer systems, data entry, maps, and radio communication.
• Fire dispatch certification or emergency dispatch training may be required for some roles.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organizational skills

Clear radio communication

Computer literacy

Attention to detail

Education

High School Diploma

Tools

Dispatch software

Job description

911 Emergency Communications in Murrieta, CA is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

This role requires organized information handling, clear radio communication, and the ability to follow established response plans. Shift work may include overnight, weekends, holidays, and overtime to cover major incidents.