Emergency Fire Dispatcher: Critical Communications

911 Emergency Communications; Mount Olive (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Mount Olive, IL is seeking a Fire Dispatcher to coordinate responses, document incidents, and maintain clear radio communication with responding crews. The role supports continuous operations across various shifts and incident levels.

Responsibilities include receiving fire and rescue reports, verifying locations, alerting stations, and monitoring status across channels. A high school diploma is commonly required, with computer systems and data entry skills

Qualifications

• High school diploma or GED commonly required.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or emergency management coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

Interpersonal communication

Education

High school diploma or GED

Tools

Computer systems

Job description

911 Emergency Communications in Mount Olive, IL is seeking a Fire Dispatcher to coordinate responses, document incidents, and maintain clear radio communication with responding crews. The role supports continuous operations across various shifts and incident levels.

Responsibilities include receiving fire and rescue reports, verifying locations, alerting stations, and monitoring status across channels. A high school diploma is commonly required, with computer systems and data entry skills