Emergency Fire Dispatcher – 24/7 Ops & Radio

911 Emergency Communications; Duncan (NE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Duncan, NE seeks Fire Dispatcher personnel to coordinate responses to fires, rescues, and hazardous conditions. Roles involve receiving incident details, alerting resources, and maintaining communication with responding crews.

Dispatchers must handle information accurately, follow established response plans, and work under supervision as assigned. The job may require all-hours staffing and overtime during major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organized information

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma or GED

Tools

Dispatch software

Job description

911 Emergency Communications in Duncan, NE seeks Fire Dispatcher personnel to coordinate responses to fires, rescues, and hazardous conditions. Roles involve receiving incident details, alerting resources, and maintaining communication with responding crews.

Dispatchers must handle information accurately, follow established response plans, and work under supervision as assigned. The job may require all-hours staffing and overtime during major incidents.