Emergency Fire Dispatcher — 24/7 Critical Response Ops

911 Emergency Communications; Town of Stanley (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Stanley Fire Department is seeking qualified fire dispatchers to coordinate emergency responses from a dedicated communications center in Stanley, Wisconsin.

Responsibilities include receiving incidents, verifying locations, alerting units, and maintaining clear radio communications during all hours. Candidates should be comfortable with computers, maps, and rapid data entry, with dispatch training or EMS/incident-management coursework helpful.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Attention to detail

Multi-tasking

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio dispatch software

Job description

Stanley Fire Department is seeking qualified fire dispatchers to coordinate emergency responses from a dedicated communications center in Stanley, Wisconsin.

Responsibilities include receiving incidents, verifying locations, alerting units, and maintaining clear radio communications during all hours. Candidates should be comfortable with computers, maps, and rapid data entry, with dispatch training or EMS/incident-management coursework helpful.