Emergency Fire Dispatcher - 24/7 Critical Communications

911 Emergency Communications; Washington Grove (MD); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Washington Grove Fire Department seeks Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies handled by fire services. You will receive incident information, alert resources, and maintain communication with responding crews.

Dispatched workers must handle information precisely and communicate clearly over radio. The role may require overnight, weekend, and holiday shifts, with overtime during major incidents.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

Washington Grove Fire Department seeks Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies handled by fire services. You will receive incident information, alert resources, and maintain communication with responding crews.

Dispatched workers must handle information precisely and communicate clearly over radio. The role may require overnight, weekend, and holiday shifts, with overtime during major incidents.