Emergency Fire Dispatcher – 24/7 Critical Communications

911 Emergency Communications; Lebanon (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Lebanon, IL is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert stations, and manage radio communications.

This role requires sharp data entry, strong organizational skills, and the ability to work under pressure across all shifts. Fire dispatch certification or related training may be required for some assignments.

Qualifications

• High school diploma or equivalency required; some employers provide entry-level instruction.
• Comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry accuracy

Organizational skills

Education

High school diploma

Fire dispatch training

Tools

Computer systems

Maps/GIS

Job description

911 Emergency Communications in Lebanon, IL is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert stations, and manage radio communications.

This role requires sharp data entry, strong organizational skills, and the ability to work under pressure across all shifts. Fire dispatch certification or related training may be required for some assignments.