Emergency Fire Dispatcher: 24/7 Crisis Communications

Emergency Telecommunicator Services; New Paris (PA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services is seeking fire dispatchers to coordinate responses for fires, rescues, and hazardous conditions in New Paris, PA. You will receive incident details, verify locations, alert stations, and track unit status to support responders in high-pressure situations.

The role requires strong computer skills, precise data entry, and clear radio communication. Some assignments may require fire dispatch certification or EMS/incident-management coursework.

Qualifications

• High school diploma or GED required.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification and EMS/incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Clear radio communication

Attention to detail

Computer literacy

Education

High school diploma or GED

Tools

Dispatch software

Job description

Emergency Telecommunicator Services is seeking fire dispatchers to coordinate responses for fires, rescues, and hazardous conditions in New Paris, PA. You will receive incident details, verify locations, alert stations, and track unit status to support responders in high-pressure situations.

The role requires strong computer skills, precise data entry, and clear radio communication. Some assignments may require fire dispatch certification or EMS/incident-management coursework.