Emergency Fire Dispatcher — 24/7 Communications Pro

911 Emergency Communications; Scottsdale (AZ); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Scottsdale seeks dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert appropriate resources, and maintain communication with responding crews.

The role emphasizes organized information handling, accurate data entry, and clear radio communication, with on-site duties and potential for varied shifts to cover major incidents.

Qualifications

• High school diploma or recognized equivalency required; training may be provided.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Organized information handling

Clear radio communication

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio equipment

Job description

911 Emergency Communications in Scottsdale seeks dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert appropriate resources, and maintain communication with responding crews.

The role emphasizes organized information handling, accurate data entry, and clear radio communication, with on-site duties and potential for varied shifts to cover major incidents.