Emergency Fire Dispatcher

911 Emergency Communications; Benwood (WV); On-site; USD 38,000 - 60,000; Full time

Job summary

911 Emergency Communications in Benwood, WV is seeking a Fire Dispatcher to coordinate response activities for fires, rescues, and hazardous conditions. Duties include receiving reports, verifying locations, alerting stations, and monitoring status of units in real time.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication. Availability for varied schedules, including nights, weekends, and holidays, is often required.

Qualifications

• High school diploma or GED required.
• Dispatch training or experience may be required for certain assignments.
• Certification in fire dispatch or EMS may be required for some postings.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Clear radio communication

Data entry accuracy

Computer systems experience

Education

High school diploma or GED

Tools

Fire dispatch software

Job description

911 Emergency Communications in Benwood, WV is seeking a Fire Dispatcher to coordinate response activities for fires, rescues, and hazardous conditions. Duties include receiving reports, verifying locations, alerting stations, and monitoring status of units in real time.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication. Availability for varied schedules, including nights, weekends, and holidays, is often required.