Emergency Fire Dispatch Specialist

County Emergency Communications; Scotch Plains (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Scotch Plains, NJ is seeking fire dispatchers to coordinate responses to fires, rescues, and other emergencies. The role involves receiving incident information, alerting resources, and maintaining clear radio communication with responding crews.

Candidates should be comfortable with computer systems, maps, and radio procedures; a high school diploma is commonly required and additional fire dispatch or EMS training may be needed.

Qualifications

• A high school diploma or equivalent is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Organizational skills

Data entry

Team coordination

Education

High school diploma

Tools

Maps

Radio systems

Computer systems

Job description

County Emergency Communications in Scotch Plains, NJ is seeking fire dispatchers to coordinate responses to fires, rescues, and other emergencies. The role involves receiving incident information, alerting resources, and maintaining clear radio communication with responding crews.

Candidates should be comfortable with computer systems, maps, and radio procedures; a high school diploma is commonly required and additional fire dispatch or EMS training may be needed.