Emergency Fire Dispatch Operator — 24/7 Shifts

Emergency Telecommunicator Services; Thetford (VT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

The Thetford Center fire dispatch role with Emergency Telecommunicator Services focuses on receiving incident reports, verifying locations, and coordinating responder assignments. You will monitor radio channels, relay information, and document updates to support rapid, accurate incident management.

Ideal candidates have a high school diploma and comfort with maps and computer systems; dispatch training or EMS certifications may be required for specific postings.

Qualifications

• High school diploma or GED commonly required; dispatch training may be provided.
• Experience with radio/computer systems and maps is beneficial.
• Certifications in fire dispatch or emergency management may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and significant incident updates.

Skills

Radio communication

Organized information

Attention to detail

Clear communication

Map/data entry skills

Education

High school diploma or GED

Tools

Dispatch software

Radio systems

Job description

The Thetford Center fire dispatch role with Emergency Telecommunicator Services focuses on receiving incident reports, verifying locations, and coordinating responder assignments. You will monitor radio channels, relay information, and document updates to support rapid, accurate incident management.

Ideal candidates have a high school diploma and comfort with maps and computer systems; dispatch training or EMS certifications may be required for specific postings.