Emergency Fill Technician

Gold Rush Amusements, Inc.; Hoffman Estates (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Une entreprise leader dans l'exploitation de terminaux de jeux vidéo en Illinois recherche un technicien d'urgence fiable pour servir et maintenir ses équipements. Le poste inclut des responsabilités telles que le remplissage des terminaux de jeux et l'exécution de travaux de maintenance, avec la nécessité de voyager entre différents lieux et de fournir un excellent service client.

Benefits

Assurance santé, dentaire et visuelle

Congés payés

401(k)

Véhicule de l'entreprise et outils fournis

Qualifications

• Doit avoir au moins 21 ans.
• Permis de conduire valide et bon dossier de conduite.
• Capacité à soulever jusqu'à 50 lbs et à travailler debout.

Responsibilities

• Remplir les terminaux de jeux et les machines à remboursement.
• Effectuer des vérifications et des réparations de maintenance de base.
• Loguer avec précision les activités de service dans chaque local.

Skills

Attention aux détails

Service client

Communication

Education

Diplôme d'études secondaires ou équivalent

Job description

Job Title: Emergency Fill Tech

Company: Gold Rush Gaming

Location: Hoffman Estates, IL

Job Type: Full-Time or Part-Time

About Gold Rush Gaming:

Gold Rush Gaming is a premier video gaming terminal operator in Illinois, dedicated to delivering top-tier customer service and maintaining high-performance standards. We partner with local establishments to provide cutting-edge gaming experiences in a safe and enjoyable environment.

Job Summary:

Gold Rush Gaming is seeking a reliable and detail-oriented Emergency Fill Tech to service and maintain our video gaming terminals at partner locations. The ideal candidate will be responsible for replenishing cash, performing routine maintenance checks, and ensuring all equipment is functioning properly. This position requires travel between locations, excellent time management, and strong customer service skills.

Key Responsibilities:

• Refill cash and paper supplies in video gaming terminals (VGTs) and redemption machines.
• Conduct basic maintenance and troubleshooting of terminals.
• Accurately log inventory and service activities at each location.
• Ensure security and compliance with company procedures and state regulations.
• Communicate effectively with location owners and internal support teams.
• Maintain cleanliness and professional appearance of machines and work areas.
• Perform emergency fills or service calls when needed.
  
  
  

Qualifications:

• Must be 21 years of age or older
• High school diploma or equivalent.
• Valid driver’s license and clean driving record.
• Ability to pass a background check per Illinois Gaming Board regulations.
• Strong attention to detail and ability to follow procedures.
• Dependable.
• Good physical condition – must be able to lift up to 50 lbs and work on your feet.
• Excellent customer service and communication skills.
• Previous experience in route service, field tech support, or cash handling is a plus.
  
  
  

Schedule & Availability:

• Preferred workdays are Thursday through Sunday, 3 PM to 1:00 AM.
• Full-time and part-time opportunities available.
• Some flexibility required for special service calls or route changes.
  
  
  

Benefits (for Full-Time Employees):

• Competitive pay
• Health, dental, and vision insurance
• Paid time off
• 401(k)
• Company vehicle and tools provided