Emergency Dispatcher - Public Safety Telecommunicator

National Public Safety Careers; Oak Harbor (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee-assistance resources

Professional development

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators for an on-site role in Oak Island, MN. The position involves handling emergency and nonemergency requests, coordinating responders, and maintaining technical systems.

The role emphasizes accurate information gathering, rapid classification, and strict adherence to procedures. Candidates should have a high school diploma or GED, strong typing, active listening, and clear communication.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Required certifications depend on the services handled and the jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High school diploma or GED

Job description

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators for an on-site role in Oak Island, MN. The position involves handling emergency and nonemergency requests, coordinating responders, and maintaining technical systems.

The role emphasizes accurate information gathering, rapid classification, and strict adherence to procedures. Candidates should have a high school diploma or GED, strong typing, active listening, and clear communication.