Emergency Dispatcher: Police/Fire/EMS (Merizo)

Regional 911 Intake Solutions; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision Coverage

Paid Leave & Retirement Benefits

Continuing Education & Training

Job summary

Regional 911 Intake Solutions in Merizo, GU is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies. You will process calls, verify locations, and route incidents according to approved plans.

This role requires clear communication, the ability to manage changing priorities, and adherence to training and authority. Work may include nights, weekends, holidays, and overtime in a combined dispatch center.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Cross-training may be provided; some agencies require experience in one or more dispatch disciplines.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Merizo, GU is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies. You will process calls, verify locations, and route incidents according to approved plans.

This role requires clear communication, the ability to manage changing priorities, and adherence to training and authority. Work may include nights, weekends, holidays, and overtime in a combined dispatch center.