Emergency Dispatch Trainee: Start in 911 Communications

Emergency Telecommunicator Services; Fountain Inn (SC); On-site; USD 32,000 - 52,000; Full time

Job summary

Emergency Telecommunicator Services in Fountain Inn, SC offers Dispatcher Trainee opportunities that provide structured training in emergency communications. Trainees learn to receive calls, document incidents, use dispatch systems, and support responders.

Training blends classroom instruction with simulations and supervised console work. Work may involve night and weekend shifts, with overtime as required by the agency. A strong focus on accuracy and confidentiality is emphasized.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and clear communication.
• Willingness to receive feedback and learn.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Computer skills

Communication

Customer service experience

Education

High school diploma or equivalent

Tools

CAD (Computer-Aided Dispatch)

Job description

Emergency Telecommunicator Services in Fountain Inn, SC offers Dispatcher Trainee opportunities that provide structured training in emergency communications. Trainees learn to receive calls, document incidents, use dispatch systems, and support responders.

Training blends classroom instruction with simulations and supervised console work. Work may involve night and weekend shifts, with overtime as required by the agency. A strong focus on accuracy and confidentiality is emphasized.