Emergency Dispatch Specialist - Senior Living

Erickson Living; Fairfax (VA); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Training Available

Diversity, inclusion and belonging

Medical, dental and vision packages

PTO and volunteer hours

401k with company match

Onsite medical centers

Dining discount

Job summary

Erickson Senior Living is seeking an experienced Emergency Dispatcher at Woodleigh Chase in Fairfax, VA to manage Security & EMS systems from a central location and provide personalized service to residents and visitors. Dispatches emergency and routine calls, tracks incidents, and monitors alarm systems to ensure safety.

Candidates with 911 dispatch or EMS experience are preferred; strong composure, clear communication, and teamwork are essential.

Qualifications

• Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred but not required.
• Ability to maintain composure and situational awareness during emergencies and ambiguity.
• Effective communication with residents, visitors, and staff at all levels.

Responsibilities

• Dispatch emergency and routine calls for Security & EMS from a central location.
• Track pertinent information during shifts and initiate incident reports.
• Monitor Emergency Call System and Fire Alarm System as needed.
• Coordinate ambulance dispatch and respond to emergencies to ensure safety.

Skills

Emergency dispatch

911 call-taking

Customer service

Tools

Emergency Call System

Fire Alarm System

Job description

Erickson Senior Living is seeking an experienced Emergency Dispatcher at Woodleigh Chase in Fairfax, VA to manage Security & EMS systems from a central location and provide personalized service to residents and visitors. Dispatches emergency and routine calls, tracks incidents, and monitors alarm systems to ensure safety.

Candidates with 911 dispatch or EMS experience are preferred; strong composure, clear communication, and teamwork are essential.