Emergency Dispatch Specialist Police/Fire/EMS (24/7)

Public Safety Dispatch Network; Suffolk (VA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Paid leave

Continuing education

Job summary

Public Safety Dispatch Network in Bishop, VA seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. You will process calls, verify details, and dispatch units while maintaining calm under pressure.

Responsibilities include interagency coordination, radio monitoring, and maintaining records. A high school diploma is commonly required; cross-training or credentials may be needed depending on the assignment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Applicants may need public safety credentials depending on the assignment.
• Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Multitasking

Calm under pressure

Interagency coordination

CAD proficiency

Education

High school diploma

Tools

CAD software

Radio consoles

Telephone systems

Job description

Public Safety Dispatch Network in Bishop, VA seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. You will process calls, verify details, and dispatch units while maintaining calm under pressure.

Responsibilities include interagency coordination, radio monitoring, and maintaining records. A high school diploma is commonly required; cross-training or credentials may be needed depending on the assignment.