Emergency Dispatch Specialist: Police, Fire & EMS

National Public Safety Careers; Parkersburg (WV); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Retirement benefits

Paid leave

Employee assistance resources

Continuing education

Shift differentials

Certification incentives

Job summary

National Public Safety Careers is seeking Police/Fire/EMS Dispatchers for roles in West Point, PA. Dispatchers coordinate emergency responses across police, fire, and EMS in a combined communications environment and may process calls and manage radio assignments for multiple disciplines.

The position requires clear communication, situational awareness, and adherence to training and authority guidelines. Pay varies by agency and assignment, with duties including shift work and overtime as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Cross-training may be provided by some agencies.
• Some assignments may require specific dispatch credentials.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic and unit availability
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking Police/Fire/EMS Dispatchers for roles in West Point, PA. Dispatchers coordinate emergency responses across police, fire, and EMS in a combined communications environment and may process calls and manage radio assignments for multiple disciplines.

The position requires clear communication, situational awareness, and adherence to training and authority guidelines. Pay varies by agency and assignment, with duties including shift work and overtime as needed.