Emergency Dispatch Specialist

Regional 911 Intake Solutions; Town of Ridgeway (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Medina, NY. Dispatchers handle incoming requests for police assistance and maintain clear communication with officers.

Responsibilities include documenting locations, assigning calls, monitoring radios, and coordinating with agencies. A high school diploma is typically required; training may be provided for entry-level roles.

Qualifications

• High school diploma or equivalent required; training may be provided for entry-level roles.
• Ability to type accurately, understand spoken information, and communicate clearly by radio.
• Ability to learn jurisdictional geography; CJIS/access screening may apply.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates on changing incidents and safety concerns.
• Conduct records inquiries after training and coordinate with other agencies.

Skills

Typing

Communication

Radio

Geography

Education

High school diploma

Job description

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Medina, NY. Dispatchers handle incoming requests for police assistance and maintain clear communication with officers.

Responsibilities include documenting locations, assigning calls, monitoring radios, and coordinating with agencies. A high school diploma is typically required; training may be provided for entry-level roles.