Emergency Dispatch & Communications Specialist

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 38,000 - 58,000; Full time

Job summary

A leading healthcare provider in Raleigh is seeking a Telecommunications Dispatcher. The role involves managing 9-1-1 calls, prioritizing requests, and dispatching appropriate personnel. Applicants should possess a High School Diploma and ideally an Associate's Degree in a related field, alongside a year of relevant telecommunications experience. This position plays a vital role in ensuring efficient emergency response for the community.

Qualifications

• 1 year experience in telecommunications in law enforcement and dispatch is required.
• Experience with emergency dispatch and responding to 9-1-1 calls.
• Ability to use CAD systems and maintain situational awareness during incidents.

Responsibilities

• Receive and dispatch 9-1-1 and non-emergency requests.
• Evaluate and prioritize service calls.
• Monitor police units and transmit vital information.

Skills

Telecommunications

Emergency response coordination

Computer Aided Dispatch (CAD) systems

Education

High School Diploma or Equivalent

Associate's Degree in a Related Field

Job description

A leading healthcare provider in Raleigh is seeking a Telecommunications Dispatcher. The role involves managing 9-1-1 calls, prioritizing requests, and dispatching appropriate personnel. Applicants should possess a High School Diploma and ideally an Associate's Degree in a related field, alongside a year of relevant telecommunications experience. This position plays a vital role in ensuring efficient emergency response for the community.