Emergency Dept Patient Access Specialist - Per Diem Onsite

uvmhealth; Burlington (VT); On-site; USD 32,000 - 45,000; Part time

Benefits offered by this job

Per Diem

Job summary

UVMMC - Medical Center - Main Campus in Burlington, VT is seeking a Patient Access Specialist for the Emergency Department. This 100% onsite, per diem position handles emergent, urgent, transfer and admission access, coordinating with ambulatory and EMS arrivals while educating patients and managing insurance and scheduling.

Associates degree required; EMT certification preferred. Minimum one year in customer service, registration or insurance management in a clinical setting; ability to work in

Qualifications

• Minimum of one year's experience in customer service, registration, insurance management or administrative support in a clinical environment.
• EMT experience, medical assistant or technician in a busy clinical environment is strongly preferred.
• Ability to diffuse angry or emotional customers and handle pressure with strong verbal communication.

Responsibilities

• Coordinate emergent, urgent, transfer and admission access via ambulatory and EMS arrivals.
• Educate and support patients while managing insurance and scheduling in a fast-paced ED.

Skills

Customer service

Registration

Insurance management

Administrative support

Education

Associates degree

EMT certification

Job description

UVMMC - Medical Center - Main Campus in Burlington, VT is seeking a Patient Access Specialist for the Emergency Department. This 100% onsite, per diem position handles emergent, urgent, transfer and admission access, coordinating with ambulatory and EMS arrivals while educating patients and managing insurance and scheduling.

Associates degree required; EMT certification preferred. Minimum one year in customer service, registration or insurance management in a clinical setting; ability to work in