Emergency Department Technician

Advocate Health; Mount Pleasant (WI); On-site; USD 38,000 - 56,000; Full time

Job summary

Advocate Health in Wisconsin seeks an experienced healthcare technician to assist physicians and registered nurses with phlebotomy, patient transport, monitoring, wound care, Foley catheter insertion and lab specimen collection.

You will document procedures in the EHR, communicate observations to the nurse, and collaborate with the care team to ensure efficient, safe patient care. The role requires maintaining certifications and ongoing education to meet hospital standards.

Qualifications

• Minimum one year of relevant healthcare experience.
• Phlebotomy and wound care skills required.
• Strong communication with physicians, nurses, patients and families.

Responsibilities

• Assist clinicians with phlebotomy, patient transport, monitoring, wound care, Foley catheter insertion and lab specimen collection.
• Document procedures and promptly communicate observations to the nurse.
• Process daily patient charges in the EHR.
• Collaborate with physicians to coordinate patient care and facilitate communication via multiple channels.
• Maintain a clean, safe work environment and monitor equipment; arrange repairs as needed.
• Support age-appropriate patient care and safety per department policies.
• Meet certification requirements and maintain required annual education.

Skills

Phlebotomy

Patient transport

Vital signs monitoring

Wound care

IV starts

EHR documentation

Education

High School Graduate

Tools

EHR/EMR software

Job description

Major Responsibilities:

• Assists the physicians and registered nurses in providing technical care of the patients by performing phlebotomy, transporting patients to other departments, placing patient on cardiac and vital sign monitors, performs wound care, inserts Foley catheters, and obtains lab specimens. May perform IV starts if allowed by state regulations.
• Documents information/procedures and promptly communicates observations, concerns and needs of the patient to the registered nurse.
• Processes daily patient charges and/or related procedure through the Electronic Health record (EHR).
• Collaborates with physicians to support communications required to facilitate patient care. Coordinates and facilitates all forms of communications (phone, verbal, paging, electronic, fax, and EMS system).
• Maintains a clean and safe working environment, following department safety policies and standard precautions.
• Monitors equipment and troubleshoots minor problems. Arranges repair of major malfunctions.
• Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Nurse Aide in good standing as indicated with the State Registry in which the TM practices., or
• Emergency Medical Technician (EMT) Basic license issued through national registry or by the state in which the TM practices or
• Emergency Medical Technician (EMT) Basic Intravenous license issued through national registry or by the state in which the TM practices, or
• Emergency Medical Technician (EMT) Intermediate license issued through national registry or by the state in which the TM practices, or
• Emergency Medical Technician (EMT) Paramedic license issued through national registry or by the state in which the TM practices., or
• Completion of an accredited or approved program in Medical Assistant, and
• Basic Life Support (BLS) for Healthcare Providerscertification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 1 year experience.

Knowledge, Skills & Abilities Required:

• Basic computer skills and ability to work with Electronic Health Record (EHR).
• Excellent interpersonal skills and the ability to communicate effectively with physicians, staff, patients and their families.
• Must maintain skill and recertification as required by regulation and organization.
• Ability to effectively manage time and priorities.
• High level of attention to detail.
• Certification Addendum
• Team members will maintain annual educational requirements for hospital based certifications (e.g.DNV, CARF or others).

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently during work shift.
• Must be able to:
• Lift up to 50 lbs from floor to waist.
• Lift up to 20 lbs over the head.
• Carry up to 40 lbs a reasonable distance.
• Must be able to:
• Push/pull with 30 lbs of force.
• Perform a sliding transfer of 150 lbs with a second person present.
• Will be required to use foot pedals on carts or machines.
• Will be exposed to the following hazards on a continuous basis: mechanical, electrical, chemical, radiation, and blood and body fluids.
• Will be required to wear gloves, goggles, and gowns on an as-needed basis.
• Must have functional sight and hearing.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.