Emergency Department Assistant - Massena, NY

Rochester Regional Health; Town of Massena (NY); On-site; USD 30,000 - 41,000; Part time

Job summary

Rochester Regional Health's Massena Hospital is seeking an Emergency Department Assistant to provide basic age-appropriate care under RN supervision. You will perform routine clinical tasks, support patient flow, and help maintain a safe, clean ED environment.

The role supports CPR and patient admissions, discharges, and transfers, and may involve per diem, on-call scheduling. CNA/HHA experience and EKG/Phlebotomy skills are preferred.

Qualifications

• AHA BLS certification required.
• High School Diploma or GED required.
• CNA or HHA experience preferred.
• Medical terminology preferred.
• EKG/Phlebotomy experience preferred.

Responsibilities

• Maintains patient privacy and confidentiality at all times.
• Demonstrates competence in required technical skills.
• Prioritizes and organizes workload to support patient flow in the Emergency Department.
• Performs and documents routine tasks, including vital signs, EKGs, specimen collection/transport, and patient transport.
• Keeps patient care areas clean, sanitized, and properly stocked.
• Responds promptly to call lights and communicates patient needs to appropriate staff.
• Follows safety protocols, including proper use of side rails, bed positioning, call bells, and observation of at-risk patients.
• Assists with CPR, patient admissions, discharges, transfers, and care of personal belongings.
• Completes errands and supports supply management as needed.
• Cooperates with team members and contributes to a positive, respectful environment.
• Assists in orienting new employees and supports departmental performance improvement efforts.
• Accepts reassignment to other units as needed and performs other related duties as assigned.

Skills

AHA BLS

Education

High School Diploma or GED

Job description

Job Title: Emergency Department Assistant (CSEA)

Department: ED

Location: Massena Hospital

Hours Per Week: variable/per diem

Schedule: on an as needed basis 7a-7p and 7p-7a

SUMMARY

Provides basic age appropriate care to patients under the direct supervision of an RN. Performs various duties necessary to provide complete care, comfort care, and safety for assigned patients.

RESPONSIBILITIES

• Maintains patient privacy and confidentiality at all times.
• Demonstrates competence in required technical skills.
• Prioritizes and organizes workload to support patient flow in the Emergency Department.
• Performs and documents routine tasks, including vital signs, EKGs, specimen collection/transport, and patient transport.
• Keeps patient care areas clean, sanitized, and properly stocked.
• Responds promptly to call lights and communicates patient needs to appropriate staff.
• Follows safety protocols, including proper use of side rails, bed positioning, call bells, and observation of at-risk patients.
• Assists with CPR, patient admissions, discharges, transfers, and care of personal belongings.
• Completes errands and supports supply management as needed.
• Cooperates with team members and contributes to a positive, respectful environment.
• Assists in orienting new employees and supports departmental performance improvement efforts.
• Accepts reassignment to other units as needed and performs other related duties as assigned.

REQUIRED QUALIFICATIONS

• AHA BLS
• High School Diploma or GED

PREFERRED QUALIFICATIONS

• CNA or HHA experience
• Medical terminology preferred
• EKG/Phlebotomy experience preferred

PHYSICAL REQUIREMENTS

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

PAY RANGE

$21.52 - $30.72