Emergency Department PCT: Compassionate Patient Support

Bon Secours Mercy Health; Youngstown (OH); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Tuition assistance

Job summary

Bon Secours Mercy Health in Youngstown, OH is seeking a Patient Care Technician for our Emergency Department. The role provides essential support to registered nurses, assists with basic patient care, and helps maintain patient safety and comfort in a fast-paced ED setting.

Responsibilities include monitoring vital signs, documenting care, and coordinating with the care team to ensure smooth patient transitions. Strong communication and compassion are required, with EPIC EHR training preferred.

Qualifications

• Provide basic patient care under RN guidance and maintain a clean patient environment.
• Monitor vital signs, assist with daily activities, and communicate changes to the care team.
• Maintain patient safety and comfort, document care accurately in the EHR.
• Fulfill licensure/certification requirements prior to direct patient care.

Responsibilities

• Provides basic patient care including comfort, vital signs, hygiene and mobility assistance.
• Acts as liaison between patient and nurse to report changes or concerns.
• Delivers high-quality customer service to patients and families.
• Documents patient care timely and accurately, supports hand-offs.
• Assists with safe patient transfers and individualized care.

Skills

Compassionate patient care

Strong communication

Interpersonal skills

Team oriented

Adaptability

Education

BLS Basic Life Support

CNA/STNA or nursing aide program

Tools

EPIC EHR

Job description

Bon Secours Mercy Health in Youngstown, OH is seeking a Patient Care Technician for our Emergency Department. The role provides essential support to registered nurses, assists with basic patient care, and helps maintain patient safety and comfort in a fast-paced ED setting.

Responsibilities include monitoring vital signs, documenting care, and coordinating with the care team to ensure smooth patient transitions. Strong communication and compassion are required, with EPIC EHR training preferred.