Emergency Department Patient Access Lead (Night Shift)

Enloe Medical Center; Chico (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical plan

Employer retirement match

Paid time off (PTO)

Job summary

Enloe Medical Center in Chico, CA seeks a Patient Access Representative III for the Emergency Department to accurately collect and verify patient data during registration. This role supports efficient ED operations, aiding reimbursement and patient satisfaction.

The incumbent must handle sensitive information, excel in a fast-paced environment, and collaborate with a multidisciplinary team, while upholding Enloe’s core values.

Qualifications

• Must have experience in patient access or hospital registration workflows.
• Strong customer service and patient interaction skills are required.
• Ability to protect patient privacy and handle sensitive information per regulations.

Responsibilities

• Accurately collect and analyze demographic, insurance, financial and clinical data to register patients.
• Provide routine and advanced patient access activities to support efficient operations.
• Facilitate expeditious reimbursement and optimize patient satisfaction.
• Operate in compliance with regulatory requirements and the Medical Center Code of Conduct.

Skills

Customer service

Interpersonal skills

Communication under stress

Team collaboration

Attention to detail

Fast-paced environment

Adaptability

Ethical standards

Follow instructions

Organizational skills

Education

Patient Access Representative I/II at Enloe Medical Center

6 months in hospital patient registration

2 years patient registration in medical setting

Tools

Microsoft Office (Word/Excel/Outlook)

Job description

Enloe Medical Center in Chico, CA seeks a Patient Access Representative III for the Emergency Department to accurately collect and verify patient data during registration. This role supports efficient ED operations, aiding reimbursement and patient satisfaction.

The incumbent must handle sensitive information, excel in a fast-paced environment, and collaborate with a multidisciplinary team, while upholding Enloe’s core values.