Emergency Department Paramedic EMS Med Control

HCA Healthcare; Plano (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental and vision benefits

401(k) Plan with match

Employee Stock Purchase Plan

Education assistance

Paid time off / family leave

Job summary

HCA Healthcare, parent to Medical City Plano, is seeking a Paramedic EMS Med Control to oversee EMS coordination between pre-hospital and ED teams. You will manage room assignments, ensure timely trauma activations, and support EMS with data and run sheets for continuous care.

The role emphasizes strong EMS communications, rapid decision-making, and collaboration with the MCP EMS team to improve patient transitions and outcomes. An equal opportunity employer.

Qualifications

• ACLS and BCLS certifications must be obtained within 30 days of employment start date
• Paramedic certification or EMT-State/ Vocational/ Certificate required
• Minimum of three years experience in pre-hospital and hospital EMS; EMS radio operations knowledge preferred
• Technical or Vocational training in a related field

Responsibilities

• Answer all incoming EMS calls and coordinate with ED Charge Nurse for room assignments.
• Provide timely reports to outside hospitals for agencies not coming to MCP.
• Activate trauma, stroke, and STEMI teams per patient reports.
• Collaborate with security regarding aircraft status and landing zone needs.
• Relay helipad status to all incoming aircraft and monitor EMSystems status.
• Be knowledgeable in RAC initiatives for communication during multiple casualty incidents.
• Assist EMS personnel with equipment location and lounge stock as needed.
• Track EMS run sheets, statistics and data reconciliation for facility and corporate.
• Provide follow up to EMS providers on high-acuity patients before shift end.
• Maintain knowledge base of EMS protocols across all EMS-related departments.
• Participate in shift huddles with ED staff

Skills

EMS radio operations

Emergency patient coordination

Team collaboration

Communication with EMS-ED

Education

Advanced Cardiac Life Support (ACLS)

Basic Cardiac Life Support (BCLS)

Paramedic certification

Emergency Medical Technician (EMT-State)

Technical or Vocational training

Job description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Paramedic EMS Med Control today with Medical City Plano.

Benefits

Medical City Plano offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Paramedic EMS Med Control. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations.

Job Summary and Qualifications

Responsible for building and maintaining relationships with Emergency Medical Services (EMS)/first responders, other hospitals and the community for transports and referrals to Medical City Plano. Work collaboratively with the MCP EMS team to ensure proper action/resolution for identified provider, referral source and patient issues.

What you will do in this role:

• Answer all incoming EMS calls and coordinate with ED Charge Nurse the room assignment for each patient to ensure smooth transition of care from EMS to ED
• Ensure report is called in a timely manner to outside receiving hospitals for agencies not coming to MCP
• Ensure trauma, stroke, and STEMI team activations are activated per patient reports
• Collaborate with security regarding the status of incoming aircraft and need for landing zone assistance
• Relay helipad status to all incoming aircraft.
• Monitor EMSystems status for MCP and update as needed.
• Be knowledgeable in use of RAC initiatives for communication/data management during multiple casualty incidents
• Assist EMS personnel as needed with identified issues (equipment location, lounge stock, etc)
• Assist with obtaining and tracking EMS run sheets, statistics and reconciliation of data that is required by facility, division, and corporate.
• Provide follow up to EMS providers before end of each shift on high acuity patients such as trauma, stroke, and STEMI
• Maintain knowledge base of protocols for all departments under EMS Medical control
• Participate in shift huddles with ED staff

What qualifications you will need:

• Advanced Cardiac Life Spt must be obtained within 30 days of employment start date
• Basic Cardiac Life Support must be obtained within 30 days of employment start date
• Paramedic, or (EMT-State) Emergency Medical Technician, or Vocational School Graduate, or Certificate
• Technical or Vocational training
• Minimum of three years experience with pre-hospital and hospital emergency medical services, strong preference for an individual who is knowledgeable with EMS radio operations.

Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular programs. We have The Bariatric Surgery Institute, a Wound Care Center and inpatient rehabilitation. We also offer complete women's and children's services. This includes a high-risk antepartum unit and a Level 3 neonatal intensive-care unit. We were the first hospital in Dallas, Collin or Denton counties to be named a Comprehensive Stroke Center by the Texas Department of State Health Services. Medical City Plano was the first Level I Trauma Center in Collin County and The Burn & Reconstructive Center of Texas was the first burn center in Collin County. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Paramedic EMS Med Control opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.