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Emergency Department Front Desk Access Coordinator II

University of Arkansas at Little Rock

United States

Remote

USD 35,000 - 55,000

Full time

Yesterday
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Job summary

An established industry player is seeking an Emergency Department Front Desk Access Coordinator II to join their team. This role is crucial in managing patient interactions, including greeting visitors, scheduling appointments, and ensuring a smooth check-in process. The ideal candidate will possess strong customer service skills and basic computer proficiency, contributing to a positive healthcare experience. This position offers the opportunity to work in a dynamic environment with varied shifts, making it perfect for those looking to make a meaningful impact in healthcare. If you are passionate about helping others and thrive in a fast-paced setting, this opportunity is for you.

Qualifications

  • Two years of customer service or healthcare experience required.
  • Basic computer proficiency and excellent telephone etiquette are essential.

Responsibilities

  • Registering patients and verifying insurance coverage.
  • Assisting with hospital admissions and surgery scheduling.

Skills

Customer Service
Healthcare Experience
Basic Computer Proficiency
Telephone Etiquette
Knowledge of Office Machines

Education

High School Diploma/GED

Tools

MS Office

Job description

Emergency Department Front Desk Access Coordinator II

The University of Arkansas for Medical Sciences (UAMS) is seeking an Emergency Department Front Desk Access Coordinator II. This position involves working evenings/nights and every other weekend. The role includes greeting and assisting the public, managing appointments, referrals, and procedures, checking in and out patients, collecting payments, and issuing receipts.

Current Application Process

Current University of Arkansas System employees, including students and graduate assistants, should log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the search bar to view and apply for open positions. Students at two-year institutions should search for "Find Jobs for Students". All postings close at 12:01 a.m. CT on the specified closing date.

Application Tips

If you exit your application before submitting, it is saved as a draft and can be accessed under My Draft Applications.

Position Details
  • Type of Position: Regular
  • Work Shift: Shift Vary (United States of America)
  • Sponsorship Available: No
Qualifications
Minimum Qualifications
  • High school diploma/GED
  • Two years of customer service or healthcare experience
  • Basic computer proficiency (preferably MS Office)
  • Excellent telephone etiquette
  • Knowledge of office machines (printers, scanners)
Preferred Qualifications
  • Registration experience
  • Knowledge of basic medical terminology (competent within 3 months of hire)
Physical Requirements

Activities include feeling, grasping, hearing, keyboarding, reaching, sitting, talking (constant); standing and walking (frequent); crouching, kneeling, lifting, pushing, pulling (occasional).

Responsibilities
  • Registering patients and billing
  • Verifying insurance coverage
  • Assisting with hospital admissions and surgery scheduling
  • Performing other duties as assigned
Compensation and Application Materials

Salary is commensurate with education and experience. Required documents include proof of veteran status and resume.

Additional Information

Applicants must provide proof of legal authority to work in the U.S. on the first day of employment. The position is subject to pre-employment screening. The university is an equal opportunity employer and prohibits discrimination based on protected categories.

Contact and Application Instructions

For questions, contact askrecruitment@uams.edu. All applications must be uploaded via the UAMS Careers site, not sent directly to the contact email.

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