Emergency Community Support Specialist -TASC

Lutheran Family Services; Grand Island (NE); Sur place; USD 39 000 - 54 000; Plein temps

Résumé du poste

Lutheran Family Services in Nebraska seeks an Emergency Community Support Specialist - TASC to join the Assertive Community Treatment (ACT) team in Grand Island. The role provides 24/7 community-based support and coordinates rehabilitative services for individuals with serious mental illness and co-occurring needs.

You will work across office, home, and community settings, advancing treatment plans, connecting clients to resources, and advocating for their well-being.

Qualifications

• High school diploma required; Bachelor's preferred in related field.
• Experience in crisis or case management is preferred.
• Valid driver's license and reliable transportation required.

Responsabilités

• Provide rehabilitative and support services to individuals in the community.
• Develop and coordinate integrated treatment plans with clients and teams.
• Facilitate goals around daily living, health, and recovery.
• Arrange transportation to appointments and activities.
• Document services and participate in quality improvement activities.
• Maintain HIPAA compliance and confidentiality.

Connaissances

Interpersonal skills

Communication

Conflict resolution

Teamwork

Time management

De-escalation

Professionalism

Confidentiality

Attendance

Formation

High school diploma

Bachelor's degree in Psychology/Sociology or related field

Description du poste

Our employees are at the very heart of all we do.

For over 130 years, the people of Lutheran Family Services have changed lives. Our professional staff has created homes through adoption and foster care, guided families struggling with abuse or addiction, and compassionately helped refugees from war-torn countries discover new lives in Nebraska and Iowa. And those are just a handful of our programs.

Do you have a calling to make a difference? A passion to help others? If so, then check out the amazing career opportunities we offer.

Our mission is to provide safety, hope and well-being to all people -- including our employees.

In addition to having what may be the hardest but most satisfying job you’ve ever had, you’ll enjoy excellent benefits, including generous time off and highly-competitive salaries.

See where we are hiring below, but stay in touch if you don’t see the perfect position yet. We are always looking for the right people.

Hiring For The Assertive Community Treatment (ACT) team

Lutheran Family Services is forming a new team in Fremont, Nebraska. The Assertive Community Treatment (ACT) team utilizes a multidisciplinary, team-based service delivery model that offers continuous, community-based support to individuals with serious mental illness, particularly those with concurrent substance use issues, frequent hospitalizations, risk of homelessness, involvement with the criminal justice system, and psychiatric crises.

ACT is where care meets the community. Team members engage with individuals in various settings, including the office, homes, streets, shelters, and community spaces. This approach fosters genuine relationships while providing accessible, consistent, compassionate, and deep human support.

Position:Emergency Community Support Specialist -TASC

Location: 1811 W 2nd St

Grand Island, NE

Job Id:887

# of Openings:1

Emergency Community Support Specialist -TASC

Job Type

Full-time

Position Summary:

• The Emergency Community Support Specialist provides and coordinates rehabilitative and support services to individuals involved or at risk of being involved in the Emergency Behavioral Health system. Program services are provided 24-hours per day, 365 days a year. Estimated length of service per client is 90 days with the possibility of extensions available until long term supports or in place.

Job Duties:

• Develop with clients integrated treatment team plans, updating every month or as needed.
• Facilitate implementation of clients’ goals, including but not limited to community living skills, daily living skills, interpersonal skills, vocational and educational skills, medication management, physical health care, mental health services and care, substance abuse services, resource acquisition, psychiatric emergency and relapse needs, etc.
• Discuss discharge goal with client and develop a transition plan.
• Conduct required assessments.
• Provide and arrange client transportation to program-related appointments as needed.
• Arrange for and/or personally provide transportation for clients to various behavioral health, medical, and community appointments that facilitates the treatment plan.
• Develop a crisis response and safety plan for each client. Assess for client safety as needed and respond to crisis and safety concerns.
• Coordinate all treatment activities with services provided by community agencies, treatment providers, or by another resource.
• Advocate for the client and partner with other service providers.
• Maintain a caseload while meeting program billing requirements monthly.
• Attend all required meetings, trainings, and supervision sessions.
• Participate in on call coverage as assigned to include holidays and weekends.
• Document all services and communication per program guidelines.
• Participate in the organization’s Quality Improvement (QI) activities as assigned.
• Abide by HIPPA regulations and ensure confidentiality of clients and safe record keeping.
• Work with collaborating partners of the TASC Program including but not limited to specialized response for the Grand Island Public Schools, Mid-Plains Center for Behavioral Health, Heartland United Way and Grand Island Mental Health & Medical Clinic, etc.
• Other duties as assigned by supervisor.

Required Skills/Abilities:

• Excellent interpersonal, communication, and conflict resolution skills.
• Excellent skill in teamwork and adaptable to change.
• Excellent time management and problem-solving skills.
• Ability to work hours as needed to meet client needs.
• Ability to interact with high-risk clients and provide de-escalation skills as needed.
• Ability to act with integrity, professionalism, and confidentiality.
• Regular and predictable attendance, and promptness for work.
• Commitment to uphold the mission, vision, and values of Lutheran Family Services.
• Support Lutheran Family Services in the organization’s objective to be an inclusive and accessible workplace.
• Verbal Communication
• Humility
• Helping
• Self-monitoring
• Relationship Builder

Education and Experience:

• High school degree is required. Bachelor’s degree or higher in Psychology, Sociology, or a related Human Service field preferred.
• In lieu of a bachelor’s degree, two years’ experience with the following is acceptable – coursework in a Human Services field, work experience, training, or lived recovery experience with demonstrated skills and competencies in treating individuals with a behavioral health diagnosis.
• Case management experience and crisis management experience required.
• Basic understanding of physical health issues and impact on mental health/functioning preferred.
• Demonstrated understanding of and ability to work with people of diverse backgrounds.
• Demonstrated decision-making skills and understanding of mental illness and impact on functioning.
• Knowledge of community organizations and their function/purpose related to human services.
• Valid driver’s license, liability auto insurance, and ability to drive a personal vehicle on a daily basis to transport clients safely within the community.

Physical Requirements:

• Hybrid work environment (in-office, field, and remote).
• Laptop and company issued cell phone.
• Walking and transporting client to and from various locations in the community.
• Valid driver’s license, proof of liability auto insurance, and ability to drive a personal vehicle on a daily basis for client and program needs within the community required.

Lutheran Family Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment on the basis of age, race, religion, color, ethnicity, disability, gender, sexual orientation, gender identity, or national origin.