Emergency Communications Specialist (Police Dispatch)

National Public Safety Careers; Newton Centre (MA); On-site; USD 40,000 - 66,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

National Public Safety Careers seeks Police Dispatchers for Newton Center, MA. Responsibilities include taking emergency and nonemergency calls, logging locations and hazards, and coordinating with officers. You will monitor radio traffic and relay critical updates to responding units.

Applicants should have a high school diploma, typing proficiency, clear radio communication skills, and basic knowledge of local geography. Training and background checks are standard parts of the process.

Qualifications

• High school diploma or equivalent required; training may be provided for entry.
• Ability to type accurately and understand spoken information clearly.
• Experience with police dispatch or related certifications is a plus.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, vehicle details, and reported hazards.
• Assign calls to officers per priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about incidents and safety concerns.
• Coordinate with neighboring agencies and other services.
• Maintain incident records and safeguard restricted information.
• Complete authorized records inquiries after training.

Skills

Typing accurately

Radio communication

Spoken information comprehension

Jurisdictional geography knowledge

Education

High school diploma

Tools

Records systems

Job description

National Public Safety Careers seeks Police Dispatchers for Newton Center, MA. Responsibilities include taking emergency and nonemergency calls, logging locations and hazards, and coordinating with officers. You will monitor radio traffic and relay critical updates to responding units.

Applicants should have a high school diploma, typing proficiency, clear radio communication skills, and basic knowledge of local geography. Training and background checks are standard parts of the process.