Emergency Communications Specialist — Police Dispatch

Regional 911 Intake Solutions

Lakeville (CT)

On-site

USD 55,000 - 75,000

Full time

6 days ago

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Job summary

Regional 911 Intake Solutions in Lakeville, CT is seeking Police Dispatcher to support law enforcement operations. You will receive emergency and nonemergency calls, document locations and details, and coordinate with officers and neighboring agencies from a dedicated communications center.

Role may include night/weekend shifts and overtime to meet staffing needs; proper background checks and training are required. A high school diploma is commonly required to qualify.

Qualifications

High school diploma or equivalent required; training provided for entry.
Typing accurately while listening and relaying information clearly.
Ability to learn jurisdictional geography and dispatch procedures.

Responsibilities

Receive emergency and nonemergency requests for police assistance.
Document incident locations, suspect descriptions, vehicle details, and hazards.
Assign calls to officers according to priority and procedures.
Monitor officer status, radio traffic, and requests for assistance.
Relay updates about changing incidents and safety concerns.
Conduct authorized records inquiries after required training.
Coordinate with neighboring agencies and other emergency services.
Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Radio communication

Multitasking

Dispatch aptitude

Education

High school diploma

Tools

Records management systems

Job description

Role may include night/weekend shifts and overtime to meet staffing needs; proper background checks and training are required. A high school diploma is commonly required to qualify.

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