Emergency Communications Specialist — Police Dispatch

Regional 911 Intake Solutions; Lacey (WA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Premium pay and other provisions vary

Job summary

Regional 911 Intake Solutions in Lacey, WA seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and records-system duties.

Dispatchers ensure accurate locations, descriptions, safety information, and timely updates. You may work nights, weekends, holidays, and overtime based on staffing and operational needs.

Qualifications

• High school diploma or recognized equivalent.
• Entry-level vacancies may provide training.
• Certifications may be required for police dispatch work.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Education

High School Diploma

Job description

Regional 911 Intake Solutions in Lacey, WA seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and records-system duties.

Dispatchers ensure accurate locations, descriptions, safety information, and timely updates. You may work nights, weekends, holidays, and overtime based on staffing and operational needs.