Emergency Communications Specialist (Fire & Rescue)

County Emergency Communications; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

County Emergency Communications in Miami is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazards. This role involves receiving incident information, alerting resources, and maintaining radio communication with responding crews.

Dispatchers must manage incident details accurately, follow established response plans, and operate under various shift schedules including nights, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or equivalent

Fire dispatch certification / emergency medical dispatch training

Tools

Computer systems

Job description

County Emergency Communications in Miami is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazards. This role involves receiving incident information, alerting resources, and maintaining radio communication with responding crews.

Dispatchers must manage incident details accurately, follow established response plans, and operate under various shift schedules including nights, weekends, and holidays.