Emergency Communications Specialist — Dispatcher

Public Safety Dispatch Network; Ponca City (OK); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatch Network is seeking qualified individuals for dispatcher/telecommunicator roles in Kaw City, OK. These positions involve processing emergency and nonemergency requests, verifying locations, and coordinating response resources using CAD, radio, and mapping systems.

Applicants should have strong typing, listening, and communication skills, plus a high school diploma or GED. Working conditions may include nights, weekends, and overtime for staffing or emergencies.

Qualifications

• High school diploma or GED commonly required.
• Typing, listening, and communication skills are essential.
• Certifications depend on services handled and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned responsibilities.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma or GED

Tools

CAD

Radio systems

Mapping software

Telephone systems

Job description

Public Safety Dispatch Network is seeking qualified individuals for dispatcher/telecommunicator roles in Kaw City, OK. These positions involve processing emergency and nonemergency requests, verifying locations, and coordinating response resources using CAD, radio, and mapping systems.

Applicants should have strong typing, listening, and communication skills, plus a high school diploma or GED. Working conditions may include nights, weekends, and overtime for staffing or emergencies.