Emergency Communications Specialist

County of Mendocino; Ukiah (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

County of Mendocino is seeking a Public Safety Dispatcher to receive, process, and transmit critical radio and telecommunication messages for the Sheriff's Office. The role requires accurate information handling, quick decision-making, and coordination with multiple agencies.

Bilingual English/Spanish is encouraged, with an on-site position in Mendocino County, CA. Qualifications include a high school diploma or GED, one year of clerical experience, and completion of the POST Dispatcher Basic

Qualifications

• High School diploma or GED and one year clerical experience
• Must complete POST Dispatcher course within one year
• Valid California Driver's License
• Knowledge of office procedures and basic computer/VDT
• Familiarity with emergency codes and terminology

Responsibilities

• Receives and dispatches routine and emergency radio, telephone, teletype and other communications messages.
• Receives and processes inquiries, complaints, information and emergency calls from the public.
• Analyzes, evaluates and determines appropriate responses to situations requiring law enforcement intervention.
• Determines proper jurisdiction, personnel, and/or equipment to be dispatched.
• Monitors and refers special problems and situations to the appropriate personnel and/or organizations.
• Operates telecommunications equipment in receiving and transmitting information regarding vehicle registration, driving records, warrants, criminal records and/or other police related matters.
• Contacts and coordinates the exchange of information for resolving complaints and requests with the California Highway Patrol, Ambulance Services, Fire Departments and other emergency service agencies.
• Monitors location and activities of multiple patrol units; maintains and records contacts with field patrol units.
• Monitors, tests and reports the condition of transmitting equipment.
• Monitors, maintains and records dictaphone tapes and messages.
• Receives and processes routine business calls, requests for information, and/or refers to appropriate agencies.
• Maintains warrant, complaint, theft, location, equipment, and operating records and files.
• Performs clerical duties associated with Communications room duties and activities.
• May provide guidance, direction and/or training to staff members.
• Performs other related duties as assigned.

Skills

Using tact and discretion

Organizing work and prioritization

Clear communication

Multitasking

Emergency response judgment

Education

High School diploma or GED

POST Public Safety Dispatcher Basic Course

Valid Driver's License Class C

Job description

County of Mendocino is seeking a Public Safety Dispatcher to receive, process, and transmit critical radio and telecommunication messages for the Sheriff's Office. The role requires accurate information handling, quick decision-making, and coordination with multiple agencies.

Bilingual English/Spanish is encouraged, with an on-site position in Mendocino County, CA. Qualifications include a high school diploma or GED, one year of clerical experience, and completion of the POST Dispatcher Basic