Emergency Communications Officer - Part-Time

Department of Military Affairs; Virginia; On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Part-time schedule

Emergency telework

Job summary

The Department of Military Affairs is seeking an Emergency Communications Officer (Part-Time) in Blackstone, VA. This role supports Fort Barfoot with dispatching, public safety information, and coordination of emergency communications.

Hours average up to 29 per week and telework is restricted to emergencies. Minimum qualifications include knowledge of dispatch systems, emergency call handling, and strong communication skills.

Qualifications

• Knowledge of Radio-Telephonic operations and procedures.
• Knowledge of Procedures used in operating Computer Aided Dispatch Systems.
• Knowledge of Policies and procedures of receiving and processing emergency calls.
• Knowledge of Specialized computer systems/software used in the Communications Department.
• Knowledge of Basic business arithmetic.
• Knowledge of Localized Geographic features and directional information.

Responsibilities

• Dispatch calls for police and emergency services.
• Provide medical information pending EMT arrival.
• Obtain criminal and driving histories via computer terminals.
• Provide courteous, prompt, accurate, and efficient information to callers.

Skills

Radio-Telephonic ops

CAD Systems

Emergency call handling

Policy comprehension

Effective communication

Under pressure decisions

Driving record check

Tools

Computer Aided Dispatch

Job description

Title: Emergency Communications Officer - Part-Time

State Role Title:Emergency Coordinator I

Hiring Range: $18.00 / hour

Pay Band: 3

Agency: Department of Military Affairs

Location: Blackstone, FTPIC

Agency Website: DMA

Recruitment Type: General Public - G

Job Duties

About the Agency:

The Virginia Department of Military Affairs State Team provides professional and responsive state support functions to the Adjutant General of Virginia, the Virginia National Guard, the Virginia Air Guard, and the Virginia Defense Force in order to ensure their ability to support and defend the United States and the Commonwealth of Virginia.

Purpose of Position:

To provide Emergency coordination services for Fort Barfoot. To perform a variety of communications and operational tasks in support of public safety operations such as dispatching calls of a police and emergency nature, providing medical information pending arrival of EMT/Paramedics and to obtain criminal and driving histories and wants via computer terminal to ensure enforcement of the law and provide safety to police officers and the public. To provide courteous, prompt, accurate and efficient information to all who call. Receives general administrative supervision from the Emergency Communications Operations Manager, Emergency Services Branch Chief, and the Director of Public Works in terms of broadly defined missions and goals.

Telework for this position is only allowed during emergencies. This is a part-time position and is ineligible for state benefits. Hours are limited to an average of 29 per week, not to exceed 1500 hours per year.

Minimum Qualifications

• Knowledge of Radio-Telephonic operations and procedures;
• Knowledge of Procedures used in operating Computer Aided Dispatch Systems;
• Knowledge of Policies and procedures of receiving and processing emergency calls;
• Knowledge of Specialized computer systems/software currently used in the Communications Department;
• Knowledge of Basic business arithmetic;
• Knowledge of Localized Geographic features and directional information;
• Skill in call screening techniques and phone etiquette;
• Knowledge of standard office practices and procedures, including records management;
• Ability to communicate effectively in oral and written forms;
• Skill in performing technical, specialized, complex, difficult or technical office support work;
• Ability to read and explain rules, policies and procedures;
• Skill in compiling and summarizing information and preparing periodic or special reports;
• Ability to work under pressure, exercising good judgment and making sound and timely decisions & General Knowledge of Techniques for dealing with a variety of individuals from various emergency and non-emergency situations, socio-economic, ethnic and cultural backgrounds, in person and over the telephone;
• Valid Driver's License and acceptable driving record required.

Additional Considerations

Considerable administrative support experience; or an equivalent combination of education, training, and experience preferred.

Special Instructions

Completes departmental training, Cardiopulmonary Resuscitation (CPR), IICS Class (100, 200, 700, 800) within one year of hire;

Must obtain Hazmat Awareness and Public Safety Telecommunicator I & II within two years of hire;

Employment offers may be subject to any of the following:

• Extensive criminal background check
• Pre-employment drug screening
• Employment reference checks
• Virginia DMV Driver Alert System
• Pre-employment physical examination

Must obtain and maintain a Common Access Card (CAC). This position is restricted, meaning the funding for this job is non-general and/or non-recurring. Must have, and maintain, a valid Driver’s License for the duration of employment.

The Department of Military Affairs is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. DMA encourages and invites minorities, women, individuals with disabilities and veterans to apply.

We are a “Virginia Values Veterans” (V3) certified state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application and/or resume.

AmeriCorps and Peace Corps and other national service alumni are encouraged to apply.

The application must be detailed and fully completed. All employment and periods of unemployment (if applicable) must be listed within the application; either on an attached resume, or manually listed in the “Relevant Work History” section. Each application is reviewed for documentation that shows the applicant meets the minimum and preferred qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided on the application, therefore, it is essential to fully complete each section of the application and provide descriptive information. Submitting an incomplete state application, or a state application lacking in detail, may result in your non-selection. This website will provide a confirmation of receipt when the application is submitted for consideration

This job is a civilian position and does not require military service (including commission and enlistment).

Contact Information

Name: Loreley A. Leabhart

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.